Certifications
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ISO 27001
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Amazon Web Services
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SSL
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M3AAWG
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Certified Senders Alliance
Overview
At Moosend, we care deeply about protecting the personal data of our customers, our customers’ contacts, and our website visitors. Security and privacy are at the core of our business practices and product offerings. Our goal is to be transparent and forthright with respect to our security and privacy practices.
Data Privacy
Privacy Policy
We believe that protecting your privacy starts with being transparent about how we process personal data. Among other things, our Privacy Policy outlines the personal data we collect, the purposes for which we collect personal data, the third parties with whom personal data is shared, if any, and your privacy rights.
EU-Based Data Hosting
Our customer’s contact data is securely hosted in the EU through a partnership with Amazon Web Services, a world-class infrastructure provider. We only share our customer’s contact data with third parties when necessary to deliver our services, including to provide timely and efficient customer support.
Data Security
Data Protection Measures
Although we cannot disclose every detail of our security setup, you can safely assume the following measures are in place:
- All data (including databases and in-transit) is encrypted.
- Encrypted backups are maintained and stored off-site.
- All servers operate on a public cloud provider (AWS) and are physically inaccessible to unauthorized individuals.
- All employees sign NDAs and complete mandatory security awareness training.
Data Center Security
Our platform is hosted on Amazon Web Services (AWS), which provides industry-leading cloud infrastructure with built-in security and compliance. AWS data centers are highly secure, continuously audited, and certified against global standards like ISO 27001 and SOC 2.
Customers benefit from a shared responsibility model, robust tools, and scalable protection designed for even the most security-sensitive environments.
Legal
Terms and Conditions
Our Terms and Conditions cover certain key topics around confidentiality, data ownership and account termination conditions, among others.
Acceptable Use Policy
Our Acceptable Use Policy is designed to protect the integrity of our services and community. It sets forth clear standards to prevent misuse, protect data privacy, and maintain a high standard of professional conduct across our platform.