Data Storage at Moosend
The security of your customers' data is a top priority for us. We use a series of measures to keep your data safe and prevent unauthorised access.
Data Protection Measures
Although we cannot expose all the details of our data protection measures, you can safely assume that:
• All data (including databases and in-transit) are Encrypted.
• Encrypted backups are regularly off-site.
• All our servers are on a public cloud provider (AWS) and physically inaccessible.
• All employees have signed NDAs and have taken mandatory security awareness training.
Data Center Security
Our service is hosted on AWS, which provides industry-leading cloud infrastructure with built-in security and compliance. AWS data centers are highly secure, continuously audited, and meet rigorous global standards like ISO 27001 and SOC 2. Customers benefit from a shared responsibility model, robust tools, and scalable protection tailored for even the most security-sensitive environments. Read more here.
Our Data Centers are exclusively EU-based
Under the GDPR, all businesses storing European citizens’ data must do so within Europe, in order to comply.
As our users already know, under no circumstances do we, at Moosend, share data with third parties. For the sole purpose of carrying out our business, we share the minimum amount of data required, with our partners. All third parties we do business with have been scrutinized for GDPR compliance.
These companies hold all the necessary certifications and standards to safeguard data privacy for our users. Some of these companies are Google Analytics, Slack, and so on.
Moosend, your Certified Partner
Moosend is a proud holder of the highest security standards in the industry.
The ISO-27001 certification serves as a safeguard that Moosend keeps users’ personal data secure.
At the same time, all of your transactions and payment data in our platform are secured. We are a PCI-compliant merchant and audited frequently from 3rd party organisations.
Moosend Privacy Policy
We’re transparent about our approach to privacy and security. We have thoroughly explained all of our practices around your data in our privacy policy.
Have a read to understand what sort of data we collect about you, what we do with this information and how we handle your customers’ data. In a gist, we don’t share data about your customers with any third party.
Voice a Concern
If you have a data privacy-related question, you should address it to our DPO.
What is a DPO?
Appointing a person to oversee all data-protection related procedures is key to achieving GDPR compliance.