MEET LUCY, THE WORLD’S FIRST EMAIL MARKETING BOT

LUCY ON MESSENGER & SKYPE

Connect with Lucy to create amazing campaigns, schedule them and send them, either on Facebook Messenger or on Skype.

Lucy is your email marketing assistant

Lucy helps you create campaigns in Skype and Facebook Messenger. Check analytics. Segment audiences. Want data on opens and clicks? Need to edit a campaign on the fly? Stuck with a question? Ask Lucy! When you need to work on your email marketing right now, Lucy’s here for you.

TRACK CAMPAIGN PERFORMANCE AND ACCESS ANALYTICS & REPORTS

Lucy gives you an in depth preview of your analytics to easily track your campaign’s performance. See your recipients’ activity, your campaign’s activity over time and link performance right in Skype or Messenger.

DESIGN YOUR PERFECT CAMPAIGN FROM THE COMFORT OF YOUR SOFA

Lucy can understand that you are looking to import campaigns from your website and help you schedule it at the right time. And unlike your boss, she is nice even when you make mistakes!

GET HELP FROM LUCY WITHOUT LEAVING THE CONVERSATION

Do you have a support related question? All you have to do is ask Lucy! She is here to give you all the answers you need, directly from Moosend's comprehensive knowledge base.

SEGMENT YOUR CONTACTS USING PLAIN ENGLISH

With Lucy you can segment your campaigns without opening your Moosend account. Select an existing segment from your lists to send even more targeted campaigns.

SHOULD I HAVE AN ACCOUNT IN ORDER TO USE LUCY?

To be able to help you, Lucy will ask you  to connect to your Moosend account using your login credentials. If you don’t have a Moosend account yet, , you can create one with Lucy. It's free and you will get up to 2.000 emails without the need of your credit card!

WHICH MOOSEND FEATURES CANNOT BE OF USE WITH LUCY ?

When we built Lucy, we looked at the tasks that our users wanted to do right now. So Lucy’s great at those. Deeper, more complex stuff? Not so much. If you want to use Moosend’s advanced features, you’ll still need to log in to your Moosend dashboard But Lucy’s learning all the time. We’ll let you know when she learns your favorite feature!

CAN LUCY USE THE DRAG AND DROP EDITOR?

Right now, Lucy needs a URL link to a campaign you’ve already created. She can’t use the drag-and-drop editor - yet. That’s because we wanted to start Lucy out helping people with the quickest, simplest jobs. But we’ll be improving Lucy constantly, so watch this space.

Tip: Lucy is still young. She has a lot to learn! She might not understand you the first time you ask a question. If you are experiencing an issue while chatting with Lucy , just visit her FAQ section or drop her an email at Lucybot@moosend.com and she will come back to you with all the answers you need 🙂